Terms & Conditions
Terms & Conditions
1. General
These Terms & Conditions apply to all purchases made through the website of Elle Noir Boutique. By placing an order on our website, you agree to be bound by these Terms & Conditions.
Elle Noir Boutique reserves the right to amend or update these Terms & Conditions at any time. The version in effect at the time of purchase shall apply.
2. Product Information
We make every effort to display our products as accurately as possible, including descriptions, images, and specifications. However, minor variations, typographical errors, or inaccuracies may occur.
Product images are for illustrative purposes only and may differ slightly from the actual product due to lighting, screen settings, or supplier updates.
3. Orders & Payment
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Orders are processed only after full payment has been successfully received.
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Available payment methods may vary depending on the customer’s location.
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Customers are responsible for verifying which payment methods are available in their country before completing an order.
Elle Noir Boutique reserves the right to refuse or cancel an order in case of suspected fraud, incorrect pricing, or other exceptional circumstances.
4. Processing & Delivery
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Time
Estimated delivery time is 3–7 business days, depending on the destination and local postal services.
Dropshipping Fulfillment
Orders are shipped directly from our supplier, which may be located in China. Delivery times are estimates and may be affected by customs procedures, peak periods, or external factors beyond our control.
Elle Noir Boutique cannot guarantee delivery dates.
5. Returns & Cancellations
Returns and cancellations are subject to the conditions outlined in our Return & Refund Policy, which forms an integral part of these Terms & Conditions.
6. Liability
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Elle Noir Boutique is not liable for loss, theft, or damage once a shipment is marked as delivered by the carrier.
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Customers are responsible for providing a correct and complete shipping address.
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Any errors in the shipping address must be reported within 24 hours after placing the order.
We are not responsible for delays caused by carriers, customs authorities, or force majeure events.
7. Intellectual Property
All content on this website, including but not limited to texts, images, logos, designs, and trademarks, is the exclusive property of Elle Noir Boutique and may not be copied, reproduced, or used without prior written permission.
8. Complaints Procedure
Any complaints or inquiries can be submitted via email to:
We aim to respond to all complaints within 5 business days.
9. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands, without regard to conflict of law provisions.