Shipping & Delivery Policy

Shipping & Delivery Policy

1. General Information

At Elle Noir Boutique, we aim to process and deliver all orders as quickly and accurately as possible. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.

By placing an order on our website, you agree to the terms outlined in this policy.

2. Processing Time

  • Orders are processed within 1–3 business days after payment has been successfully received.

  • Once your order has been dispatched, you will receive a confirmation email with tracking information, where available.

Processing times may vary during peak seasons, promotions, or holidays.

3. Delivery Time

  • The estimated delivery time is 3–7 business days, depending on the destination country and local postal services.

  • Delivery times are estimates and may be affected by external factors such as customs inspections, carrier delays, or high-volume periods.

Elle Noir Boutique cannot guarantee exact delivery dates.

4. Shipping Method & Origin

  • All orders are shipped directly from our supplier, which may be located in China.

  • Because shipments are sent internationally, customs duties, import taxes, or handling fees may apply depending on the destination country.

  • Any such charges are the responsibility of the customer.

5. Shipping Costs

  • Shipping costs are clearly displayed during checkout before payment is completed.

  • Costs may vary depending on package weight, delivery destination, and the selected shipping method.

6. Responsibility & Delivery Issues

  • Once tracking information confirms that an order has been successfully delivered, responsibility for the shipment transfers to the customer.

  • Customers are responsible for ensuring that the provided shipping address is complete and accurate.

  • Any address errors must be reported within 24 hours after placing the order. Changes after this period cannot be guaranteed.

Elle Noir Boutique is not responsible for delays, loss, or damage caused by carriers, customs authorities, or circumstances beyond our control.

7. Contact Information

For questions regarding shipping or delivery, please contact us at:

Business Name: Elle Noir Boutique
Email: info@ellenoirboutique.com